Refunds & Cancellations

Due to the nature of our business operations and the logistical considerations involved, we are unable to offer refunds.

However, we remain committed to providing a satisfactory resolution and are happy to explore alternatives, such as issuing store credit, adjusting the delivery schedule, or facilitating an exchange.

For assistance, please contact us at guide@betterbooks.life with the details of your request, and we will gladly assist you.

Privacy Policy

Privacy Policy for Better Books

Effective Date: June 5th, 2025

At Better Books, we value your privacy and are committed to protecting your personal information. This policy explains how we collect, use, and safeguard your data when you visit our website or make a purchase.

1. Information We Collect

  • Name, email address, and phone number (for customer inquiries)
  • Billing and shipping addresses (for order fulfillment)
  • Payment details (processed securely through third-party payment providers)
  • Website usage data (such as cookies and analytics)

2. How We Use Your Information

  • To process and ship orders
  • To respond to customer inquiries and support requests
  • To send promotional emails (only if you opt-in)
  • To improve our website experience and security

3. Sharing of Information

  • We do not sell or share personal information with third parties for marketing purposes.
  • We may share data with trusted partners (e.g., payment processors and shipping carriers) strictly for business operations.
  • If legally required, we may disclose information to authorities in compliance with Canadian privacy laws.

4. Cookies & Tracking Technologies

Our website uses cookies and tracking technologies to enhance user experience and analyze website traffic. You can modify cookie settings in your browser preferences.

5. Data Security

We take reasonable steps to protect your personal information using encryption and security measures. However, no online transaction is completely risk-free—customers should ensure safe browsing practices.

6. Your Rights & Choices

  • You can request access to, correction of, or deletion of your personal information.
  • You may opt out of promotional emails at any time by clicking “unsubscribe.”

7. Changes to This Privacy Policy

We may update this policy periodically. The latest version will always be available on our website.

8. Contact Us

For any questions about this policy, reach out to us at guide@betterbooks.life

Terms and Conditions

Effective Date: June 5th, 2025

Welcome to Better Books! By using this website and purchasing products, you agree to the following terms and conditions:

  1. General Information
    • Better Books sells books in a box online. Purchases are subject to availability.
    • We reserve the right to update these terms at any time.
  2. Privacy & Data Protection
    • We comply with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA).
    • Your personal information (name, email, payment details) is collected solely for order fulfillment.
    • We do not sell or share personal data. For more details, refer to our Privacy Policy.
  3. Purchases & Payments
    • Orders are processed upon payment confirmation.
    • Prices are listed in Canadian Dollars (CAD).
    • We accept major credit cards and other payment methods as listed at checkout.
    • Applicable taxes (GST, PST, or HST) will be added at checkout.
  4. Shipping & Delivery
    • At this time, we only ship within Canada (excluding Nunavut).
    • Estimated delivery times depend on location.
    • We are not responsible for delays caused by third-party couriers.
  5. Refund & Returns
    • We are unable to offer refunds.
    • Please see the refunds and cancellations policy above.
    • For more information please email us at guide@betterbooks.life.
  6. Intellectual Property & Copyright
    • The content on this site, including images and text, belongs to Better Books.
    • Unauthorized use of our content may result in legal action.
  7. Limitation of Liability
    • We are not liable for indirect, incidental, or consequential damages.
    • We strive to ensure secure transactions but cannot guarantee full protection against cyber threats.
  8. Compliance with Laws
    • Our business follows Canada’s Consumer Protection Act and E-commerce Regulations.
    • Customers must abide by relevant shipping/customs rules if purchasing internationally.
  9. Contact Us
    If you have questions about these terms, contact us at guide@betterbooks.life.

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